Privacy Policy

Last updated: 6 June 2026

Sentira is operated by SCALA the Training Company (RTO 60101) (“SCALA”, “we”, “us”). We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle your personal information.

What we collect

When you contact us or request a walkthrough through this website, we collect the information you provide: your name, email address, and optionally your organisation and role. If you complete an assessment, we collect your responses and the results generated from them. We also collect limited technical information necessary to operate and secure the site.

Why we collect it

We collect personal information to respond to your enquiry, provide and improve our assessments and services, and — only where you have given consent — to send you relevant updates. You are not required to identify yourself for general browsing of this site.

Marketing and consent

We will only send you marketing communications if you have expressly consented (for example, by ticking the consent box on a form). You can withdraw consent at any time by using the unsubscribe link in any such message or by contacting us. We comply with the Spam Act 2003 (Cth).

Who we disclose it to

We use trusted third-party service providers to operate Sentira — including hosting, database, and email-delivery providers. Some of these providers, and the infrastructure they use, may store or process your information outside Australia, including in the United States. We take reasonable steps to ensure these providers handle your information consistently with the APPs. We do not sell your personal information.

Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including access controls, encryption in transit, and row-level security on our databases. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Accessing and correcting your information

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us at the address below. We will respond within a reasonable period and in accordance with the APPs.

Complaints

If you believe we have breached the Australian Privacy Principles, you can make a complaint by contacting us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

For privacy enquiries, access or correction requests, or complaints, contact SCALA at steve@scala.edu.au.

We may update this policy from time to time. The current version is always available on this page.